After much deliberation, I think I have opted to go with the Boss Tracker system. There should be quite a few advantages to using the system including:
1) help me keep a record of my own responses (labeled “re:”) so that I have a record of efforts made to be accountable.
2) compile quick usage data using this simple documentation template to catalog this increasing trend in intimidating and antagonistic behavior
3) remove the need for hyper-vigilance so that I can reinvest my attention back toward creating a safe and positive workplace experience for my other staff.
The instructions for the template are as follows:
Just fill in the bubble in the appropriate time slot to indicate whether the interaction was positive, negative or neutral. Then indicate whether interaction was in person (IP), via phone (Tel) or via some other form of electronic communication (EC). And this should provide you a useful tool to keep yourself accountable for policy and ethical compliance when dealing with recurring challenges without hemorrhaging time needed to stay on task and provides a mechanism to directly address conflict in a way that’s more healthy and constructive.
But I may modify the format so that I can input the data electronically and eliminate the risk of leaving the paperwork lying around. I wish someone would convert this into an app.
If I have any incidents occur in the next couple of weeks I can make a decision about whether I want to report it or not, depending upon how quickly things escalate. Who knows, once I have a good body of evidence, I might even throw her a bone and let her know about the documentation (I’d have to digitally record that conversation to mitigate the liability risk though) so that she has the opportunity to correct the behavior on her own.
I’m pretty sure I’m protected by our company’s whistle blower policy. So I may as well do what I can to protect my own reputation until I can gather enough evidence to hold management and the worker accountable for her behavior.
I’d really be doing both the employee and the organization a disservice if I didn’t do SOMETHING to try and ethically correct this behavior.
Frankly I’m more interested in putting a stop to the bullying and intimidation than in getting her into trouble. So maybe, if she realizes that I am documenting her actions and that she actually will have to be responsible for her behavior the problem will correct itself.
Hopefully, now I’ll be able to give myself permission to breathe a little easier so I can focus my attention back on the aspects of my job that I enjoy.